Category 1: “Clean Water”
Refers to flooding from a source of water that does not pose any threat to humans.
This is typically a water supply line from a water heater, faucets supply lines, dishwasher supply lines, washing machine supply line, toilet supply lines and other supply lines in the walls. If flooding from a clean source of water like this is treated quickly we can often save most if not all of your flooring, walls and contents.
Category 2: “Grey Water”
Refers to flooding from a source of water that contains a significant degree of biological, chemical, or physical contaminants and can causes sickness and extensive damage to your property.
Category 2 flooding will usually come from toilet bowls with urine, water discharge from dishwashers or washing machines, sump pump failures and other water that should go though the sanitation system. Any areas that have been contaminated by the water will need to be removed or thoroughly cleaned and application of sanitizers to prevent possible mould growth and mitigate and further damage to your property.
Category 3: “Black Water”
Refers to flooding from a extremely unsanitary source which contains harmful bacteria and fungi which will cause severe discomfort or sickness.
Category 3 flood damage will usually come from a sewage back up. Other sources include seawater, rising water from rivers or streams, ground surface water entering your home or standing category 2 water that is not promptly removed and left standing for 48-72 hours. To treat this type of flooding requires extremely specialized equipment and training and will often require mould remediation after dry out is completed. Complete removal and disposal of all contaminated areas, such carpet, pad, hardwood, laminate, drywall, etc.
